Before the first step you need to make sure you are web enabled with our practice
Contact us first 844-954-3627 or email your name and date of birth to: firstname.lastname@example.org requesting a telemedicine log in.
Open App Store® from your iPhone® or Google PlayTM from your Android phone
Type healow app in the search box.
Tap "Get" in the App Store or "Install" in Google Play: This installs the application to your phone. Note: Make sure the application you are installing is the one developed by eClinicalWorks, LLC.
Open the healow app, and tap GET STARTED:
Accept the location notification
Enter the Practice Code: JIDJCA
Enter the login credentials provided by the practice and tap Login, you need to make sure you already setup you access to the portal. If not please call us.
Accept the following in-phone notifications: ◆ Camera ◆ Microphone
Create and confirm a 4-digit PIN of your choice
Enter your phone number and confirm the text code sent by text
On the wheel screen, tap APPOINTMENTS
Scroll to the bottom of the screen and tap Start TeleVisit
Enter your vital signs and tap Submit Vitals
Immediate access to you & your family's health
Manage you and your family's important health information, including labs, medications, allergies and much more.