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Telemedicine

Telemedicine allows patients in remote locations to access medical expertise quickly, efficiently and without travel. Telemedicine provides more efficient use of limited expert resources who can "see" patients in multiple locations wherever they are needed without leaving their facility.

Telemedicine is easy and now covered by Health Insurance, Medicare, and Cares Act (for the Uninsured)
at NO ADDITIONAL cost.

SAME DAY APPOINTMENTS AVAILABLE

STANDARD OFFICE HOURS TELEMED APPOINTMENT

Our office hours are from 8:30 am – 5:00 pm Monday through Friday.

*If you would like AFTER-HOURS access to telemedicine, you can enroll in an AFTER-HOURS telemed program for a small fee. Click below to learn more.

After-hours Telemed PROGRAM

Initializing a TeleVisit

Telemedicine appointments are available for New Patients, Exisiting Patients, Coronavirus Consults, and more. Telemed is available for Primary Care, Cardiology, Endocrinology and Urgent Care!

All you need is an email address and a *Smartphone to easily connect! Don’t have an email address but do have a smart phone? We can still complete a Telemedicine visit!

Call (844) 954–3627 to schedule a Telemedicine appointment as soon as the same day as your call!

Text Message Instructions:

  1. 30 minutes before your appointment time you will receive a text message from a six digit number
  2. Click on the link in your text message a few minutes before your scheduled appointment time
  3. You’ll be taken to the Vitals Enter vitals and click on Submit Vitals.
  4. Click on Start TeleVisit to enter the virtual waiting room.
  5. You’ve done it! You’ll be taken to a screen which says “Waiting for your provider to join”. Keep your phone open and wait for the provider to connect to the call on their end!


E-mail Instructions:

  1. Prior to your appointment you will receive an email from AssociatesMD Medical Group with the subject: Telemed Appointment Reminder from your doctor's office
  2. Just before your scheduled appointment time, open the above email on your smartphone and click on the orange button “Join this Telemed Appointment directly
  3. Your phone will suggest a few apps to “Open with”. For an iPhone choose Safari; for Android, choose Chrome.
  4. You’ll be taken to the Vitals Enter vitals and click on Submit Vitals.
  5. Click on Start TeleVisit to enter the virtual waiting room.
  6. You’ve done it! You’re taken to a screen which says “Waiting for your provider to join”. Keep your phone open and wait for the provider to connect to the call on their end!


Troubleshooting tip!
Prior to your appointment, go into your phones search engine security settings to ensure you camera and microphone are enabled and allowed for access.

*Android Users: Please CLICK HERE! for a guide to setup your device for a telemedicine call.

Questions? Email telemed@associatesmd.com

*You can also complete all the above steps on your laptop or a computer (but only if you have a web camera and microphone, and you must use Google Chrome).

Prefer to download the Healow APP to connect to your Telemedicine appointment? Watch a 2 minute tutorial on how to log into the Healow APP and connect to your Telemedicine visit: https://bit.ly/amdtelevisit

Telemed PDF Guide

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